Refund Policy
Effective 2026-11-02 · Dynasty Seer, operated by Golden Retrieval Labs LLC · Terms of Service · Privacy Policy
Free features are free. For paid plans, the rules below say when you get your money back, and they are meant to be simple: try it, and if it is not for you, tell us early.
1. Monthly plans
- First subscription: if you ask within 7 days of your first charge, we refund it in full, no questions asked.
- Free trial: nothing is charged during Pro’s 7-day trial (it includes 15 AI analyses and 5 Trade Ideas runs). The first charge comes when it ends, and the refund window above starts from that charge.
- After that, cancel any time and you keep the features until the end of the month you paid for. We do not refund partial months.
- Resubscribing later does not restart the first-charge refund window.
2. Annual plans
- Full refund if you ask within 7 days of the charge.
- After that, the year is non-refundable, but you can turn off auto-renewal so you are not charged again.
- If you switch from monthly to annual, the annual charge gets its own 7-day window.
3. Outages and removed features
- If the service is unavailable for more than 3 consecutive days, we credit the affected time to your next bill or refund it on request.
- If we remove a paid feature you bought the plan for, you can cancel and get a prorated refund for the remaining period.
4. Mistakes
Duplicate charges, charges after you cancelled, or charges you did not authorise are refunded in full as soon as we confirm them. Just tell us.
5. How to ask
- Email support@dynastyseer.com from the address on your account with the word "refund" in the subject. You can also ask Link’s support (from your receipt or link.com), which sells our plans; Link may also refund a purchase in certain cases within 60 days.
- Approved refunds are issued through Link to the original payment method, usually within 5 to 10 business days depending on your bank, and include any tax you paid.
- Please contact us or Link before disputing a charge with your bank; we resolve refund requests faster than banks do. Disputes are handled by Stripe for Link.
6. Purchases through an app store
If we ever sell plans through the Apple App Store or Google Play, refunds for those purchases are handled by the store under its rules, and this policy does not apply to them.
7. Your legal rights
Nothing here limits refund rights you have under the consumer law where you live. Where that law gives you more than this policy, the law wins.